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Privacy Policy

Effective Date: January 1, 2026

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us. This may include your name, email address, phone number, and travel preferences.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process bookings, communicate with you, and comply with legal obligations.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Cookies

We use cookies to enhance your experience on our website. You can choose to disable cookies through your browser settings, though this may affect site functionality.

6. Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] to exercise these rights.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call +1 713-284-7365.

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Terms of Service

Effective Date: January 1, 2026

1. Acceptance of Terms

By using our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Service Description

Pioneer Road Solutions provides road trip planning services, guided tours, and related travel services. We reserve the right to modify or discontinue services at any time.

3. Booking and Payment

All bookings are subject to availability and confirmation. Payment terms will be specified at the time of booking. Cancellation policies vary by service type.

4. User Responsibilities

You are responsible for providing accurate information, following safety guidelines, and complying with all applicable laws during your trip.

5. Limitation of Liability

Our liability is limited to the amount paid for our services. We are not responsible for circumstances beyond our control, including weather, road conditions, or third-party services.

6. Intellectual Property

All content on our website and materials provided are protected by intellectual property laws and remain our property.

7. Dispute Resolution

Any disputes will be resolved through binding arbitration in Houston, Texas, in accordance with Texas state law.

8. Contact Information

For questions about these terms, contact us at [email protected] or +1 713-284-7365.

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Disclaimer

Last Updated: January 1, 2026

1. General Information

The information on this website is provided on an "as is" basis. Pioneer Road Solutions makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or availability of the information.

2. Travel Risks

Road travel involves inherent risks. Travelers participate at their own risk and are responsible for their own safety, health, and well-being during trips.

3. Third-Party Services

We work with third-party providers for accommodations, activities, and other services. We are not responsible for the actions, services, or policies of these third parties.

4. Weather and Road Conditions

Weather and road conditions can change rapidly and may affect travel plans. We are not liable for delays, cancellations, or modifications due to conditions beyond our control.

5. Medical and Insurance

Travelers are responsible for ensuring they have adequate health insurance and any necessary medical clearances for travel. We strongly recommend travel insurance.

6. Photography and Privacy

Photos taken during trips may be used for marketing purposes unless you specifically opt out. We respect your privacy and will not use images inappropriately.

7. Changes to Services

We reserve the right to modify itineraries, services, or policies as necessary for safety or operational reasons.

8. Contact Us

For questions about this disclaimer, please contact us at [email protected].